Consumer

Fast and reliable internet for those who work, study, and live online.

When the home becomes an office, classroom, and cinema, the connection must not slow down. Common Net designs home connectivity through fibre optic and advanced wireless for families working remotely, studying online, and streaming without interruptions.

Every installation starts from real needs. Common Net analyses available coverage, number of connected devices, and daily usage to build solutions that meet concrete requirements, not standard packages with unused services. The approach combines technical expertise with an understanding of family dynamics, from single homes to apartment blocks with shared fibre.

Residential solutions include fibre optic up to 2.5 Gbps, wireless FWA up to 1 Gbps where fibre is unavailable, and router configuration support, operating on Italian infrastructure with extended hours assistance. Common Net works with families to deliver stable connectivity, transparent costs with no surprises, and technical support in Italian.

Internet that works, with clear bills, fast installation, and assistance when needed. The team of technicians guides customers from activation to home setup and ongoing support. The goal is not to sell bandwidth, but to provide connectivity that allows working, studying, and relaxing without worrying about the network.

Family on a couch with phone and laptops

Common Net Solutions for the Whole Family

Residential Fibre Optic

When the whole family is online at the same time—work video calls, streaming lessons, gaming, streaming—you need bandwidth that doesn’t slow down. Common Net designs fibre optic connections for homes: speeds up to 2.5 Gbps symmetric, WiFi 6 routers, and professional technical installation. The offer includes optional static public IP, VoIP telephony, and Italian-language phone support. Activation within 7-14 days after coverage verification. A connection that handles the load, with no buffering, no lag, and no surprises on the bill.

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Wireless FWA for Uncovered Areas

Behind every house outside the city lies a slow ADSL connection that limits work and leisure. Common Net builds dedicated wireless FWA (Fixed Wireless Access) solutions together with customers: dedicated BTS, speeds up to 1 Gbps, and latency under 20ms for smooth videoconferencing. While commercial operators resell mobile network capacity, Common Net constructs dedicated FWA networks for residential access. Installation includes a technical survey, with no contract commitment. Connectivity reaches where fibre is unavailable, delivering real speeds, not commercial promises.

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Technical Support and Configuration

When the WiFi doesn’t reach the bedroom or the printer won’t connect, you need support that solves the problem, not delays it. Common Net assists customers with home setup: extending the WiFi network with additional access points, configuring smart TVs and consoles, troubleshooting connected devices. The service includes extended hours support, on-site technical intervention for complex issues, and user guides for common configurations. Support is provided in Italian, understanding your needs—not offshore call centres with pre-set scripts.

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Consumer FTTH Fibre Optic Solutions

Available solutions:

  • 2.5 Gbps Symmetrical Connectivity: Ideal for families and professionals. Supports smart working, HD streaming, and online gaming, with optional VoIP service and a Wi-Fi 6 router. Fast upload speeds ensure smooth VPN access, video conferencing, cloud backups, and simultaneous 4K streaming.
  • Home Complete Wi-Fi Coverage: Designed for multi-story homes, diverse environments, and professional needs. Wi-Fi performance and security are managed remotely 24/7. Hardware-as-a-Service and dedicated support ensure reliable connectivity throughout your property.
  • Static Public IP: Available as an option for users who rely on corporate VPNs, home servers, or advanced smart home systems. Configuration is included.

Common Net acts as your trusted home connectivity partner, supporting you from activation through configuration, with transparent billing and assistance whenever you need it.

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Home Fibre Optic - illustration of a person working from home with fast internet connection

Fixed Wireless Access (FWA) for Consumer User

Available solutions:

  • FWA Standard: up to 300 Mbps, ideal for browsing and streaming. Compact antenna, quick installation, no constraints.
  • FWA GIGA: Up to 1 Gbps, for smart working and gaming. Directional antenna and backup link included, optional public IP.
  • VoIP: IP telephony service, provision or migration of geographic numbers. To always be reachable.

Common Net operates with transparency: coverage verified before activation, actual speeds measured, no commercial promises left unfulfilled.

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Wireless FWA - illustration of wireless internet connectivity for homes outside fibre coverage

Support and Configuration

When technology fails, support that resolves issues quickly is needed.

  • Common Net provides assistance in Italian: Wi‑Fi configuration, home coverage extension, device troubleshooting. On-site technical support for complex issues, operational guides for common setups. Extended hours compatible with work schedules.
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Illustration of connected houses in a small town